Administration Officer - Full Time

19th Jul 2024

The role of Administration Officer is demanding and diverse within a very busy department whose objective is to offer a fully comprehensive service to its many prestigious clients. The ability to build strong relationships with clients & cadets to develop confidence and trust, to maintain a long-term working relationship is imperative. Strong administrative support is seen as essential in achieving Company Objectives ensuring CMT exceed customer requirements.

Key Responsibilities

  • Provide administrative support for department
  • Assist in organisation of company presentations / meetings / careers events etc.
  • Build good relationships with clients with the use of effective communication and excellent customer service
  • Gain and develop good general knowledge of client companies and their contract requirements.
  • Respond effectively and efficiently to all client / cadet queries
  • Help devise, develop, and implement & maintain good administrative practices by:
    • Updating and maintaining trainee database / personnel files
    • Coordinate cadet availability around exams / courses for attendance of various medical / visa appointments
    • Process applicants’ documentation ensuring all documentation is received prior to commencement of course
    • Process documentation ensuring cadets / clients have required documentation prior to cadets going to sea
    • Process Visa applications / arrange embassy appointments
    • Book domestic / international travel and accommodation
    • Process Visa applications / arrange embassy appointments
    • Determine medical / vaccination requirements as per company requirement and facilitate appointments
    • Communicate with candidates through recruitment process from application to acceptance stage
    • Liaise with Agents / Captains / Vessels to find available berths for cadets / repatriation arrangements
    • Apply for flagged state documentation
  • Adhere to and comply to ISO 09001 standard
  • Always maintain confidentiality of the Company and adhere to the principals of the Data Protection Act 1998; information should never be disclosed to third parties without expresses permission
  • Ensure the appropriate standards of Health and Safety are adhered to in line with the Northern Marine’s Health and Safety Policy also inclusive of current and future legislation.


Candidate Requirements



  • Sound education at Standard Grade level or equivalent
  • Comply with GDPR regulations and ability to always maintain confidentiality
  • Ability to communicate clearly
  • Comply with ISO standards
  • Professional & pleasant telephone manner
  • Good team attitude
  • Attention to detail with methodical approach to work
  • Work effectively under pressure
  • Reliable, flexible and adaptable



  • HNC/HND in business administration or related subjects
  • Previous experience of working in a busy office atmosphere
  • Previous experience in devising and implementing administrative procedures

Closing date: 2nd Aug 2024

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