Business Travel Consultant

11th Oct 2018

We currently have a great opportunity to appoint new Business Travel Consultants in both our Hillington office. The Role of Business Travel Consultant is a customer focused position offering a fully comprehensive travel service for very prestigious clients with high travel expenditure.

Main Responsibilities

  • Responsible for co-ordinating and booking all travel reservations for the company’s portfolio
  • Ensure all business travel arrangements meet customer requirements
  • Ensure the very best cost effective air fares, car hire, hotel reservations and ancillary requirements are offered and booked accordingly
  • Endeavour to offer alternative options which enable client to choose most suitable
  • Maintain good administrative practices and ensure that all cancelled or amended bookings are appropriately dealt with
  • Accuracy and attention to detail at all times
  • Building good relationships with both internal and external customers via effective communication skills
  • Other tasks and ad hoc duties, reports as deemed necessary and relevant by the company
  • You may be asked from time to time be asked to undertake other tasks that are considered to be relevant to your position.

Essential

  • Excellent customer service skills dealing with in-bound Client calls
  • Previous knowledge of airlines fares and routings
  • Experience in Business or Marine Travel
  • Demonstrate ability to plan, prioritise and manage a complex workload
  • Good sound education to standard grade level or equivalent
  • Overall good working knowledge of Microsoft Office
  • Self-motivator and willingness to learn
  • Excellent interpersonal skills

Desirable

  • Fully conversant with Amadeus GDS.  Other CRS experience will be considered or candidate must be willing to train

 

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