Training & Recruitment Officer

9th Aug 2021

The Training and Recruitment Officer will provide and deliver training and learning opportunities to Clyde Homecare’s care workers. The holder will also provide first-class recruitment and administrative support to develop the business. The holder of this position will, at all times, act in such a manner as to justify public trust and confidence, to uphold and enhance the good standing and reputation of the profession and to serve in the best interests of individual clients. The Training and Recruitment Officer must be fully conversant with all legislation relating to the SSSC code of practice and the Care at Home Standards and to comply with the Care Inspectorate at all times.

Main Duties 

Primarily the role holder will have responsibility for delivering the training needs of agency workers, working alongside the Co-ordinators to identify areas for improvement.  Secondary, the role holder will assist in managing the ongoing recruitment process to ensure sufficient regional recruitment activity to achieve safe and sustainable levels of workers to support workforce growth. 

Key responsibilities include: 

Training 

  • To consult with Care Co-ordinators within the business to identify core competencies, training and developmental needs of Clyde Homecare workers.  

  • Design, expand and deliver the training with the Clyde Homecare management team to develop programmes based on the business needs to ensure that agency workers and office staff gain and develop the skills required to fulfil their job role effectively and to a high standard.  All workers to have the understanding, practical skills and motivation to carry out work-related tasks.  

  • Familiarity of blended learning (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc).   

  • Deliver the induction training, revise and develop the online/E learning materials and plan changes in line with continuous improvement philosophy with the Clyde Homecare management team.  

  • Ensure that the end to end training process is followed from initial training through to shadowing and handover to the Care Co-ordinators for initial placement. 

  • Maintaining the training matrix and training records and take appropriate action in accordance with Clyde Homecare’s policies and procedures. 

  • Promote membership of SSSC to staff and support the Registered Manager with renewal dates. 

  • Investigate and if approved by management, establish Clyde Homecare as an Approved SVQ provider. 

Recruitment 

  • To work alongside the Business Support Officer and Clyde Homecare management team to ensure safer recruitment processes are followed. 

  • Work alongside the Business Support Officer to maintain recruitment platforms, pre-screen applicants, arrange interviews, conduct interviews and maintain the recruitment tracker. 

  • Full compliance check of all on boarding documents before agency workers embark on training/shadow shifts. 

General 

  • Maintain mobile phones/equipment register and to issue homecare worker with hand-held devices/equipment.  

  • Primary contact with mobile phone provider for repairs, upgrades and replacements.  

  • The above list of duties is illustrative and not exhaustive; the post holder may be required to undertake any other relevant duties commensurate with the job as directed by management. 

Candidate Requirements 

  • Minimum of three years’ experience of creating and delivering bespoke training, ideally within the Care Sector. 

  • One year recruitment experience, ideally within the Care Sector. 

  • Understanding of relevant legislation and statutory requirements for the delivery of Social Care and recruitment. 

  • Willingness to add value to the existing function, and to propose improvements and efficiencies. 

  • Effective time management and project planning. 

  • Ability to work alone, in addition to team working. 

  • Ability to motivate colleagues. 

  • Communication with all levels in the business, including senior management. 

  • Good literacy and computer skills. 

  • Ability to prioritise competing deadlines. 

  • Ability to problem-solve. 

  • Enthusiasm for developing innovative and creative learning opportunities to ensure the continued professional development of the agency workers/office staff. 

  • High levels of professionalism and conduct. 

The candidate must be registered, or be willing to register, with the SSSC, and to stay abreast of all legislative and regulatory requirements.  

Closing date: 3rd Sep 2021

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