NMG Ship Management Ltd
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22nd Jul 2025
Installations have gained significant pace in recent months, building on earlier groundwork and growing demand.
Vessels are being fitted with either Starlink or NexusWave systems, depending on vessel owner preference.
Both deliver high-speed, low-latency connectivity through LEO satellite networks, enhancing onboard internet performance.
While the rollout is being implemented on a client-by-client or fleet group basis, momentum is accelerating as more vessels make the change.
LEO internet services represent a major leap forward from traditional maritime satellite (TMS) systems, offering faster speeds, lower latency, and more stable connections — improvements already being felt across the fleet.
One of the most meaningful impacts of LEO connectivity is on crew wellbeing. With faster, more reliable internet, seafarers can enjoy higher quality video calls with friends and family back home, helping them stay connected to loved ones even while at sea.
Access to social media platforms is also much smoother, allowing crew members to keep up with life onshore during their downtime — a small but powerful boost to morale.
Captain Sachin Srivastava and the crew aboard a managed LNG Carrier reported immediate benefits following the installation of Starlink.
“There has been a resounding improvement in internet service onboard,” said Sachin.
“The speed is very good, and the connection has been very stable in the last three days since it was implemented, with no blind sectors and numerous satellites available.
"It’s saving us a lot of time when accessing web-based reporting, which would usually take longer with VSAT.
"We had a Zoom meeting with onshore colleagues yesterday which was very clear on our side.
"The only downside is that some countries still don’t approve it [usage in respective territorial waters], but we have VSAT as backup for those cases.”
Ben Corlett, Service Delivery Technical Lead, Northern Marine Group, added:
“We’re seeing real benefits from the introduction of LEO internet services.
"The feedback from crews has been positive, not just in terms of speed and stability, but also in how it supports both operational efficiency and crew wellbeing.”
The adoption of LEO systems is also expected to support crew retention and welfare, recognising that reliable, high-speed internet is now a key factor in attracting and supporting seafarers.
Ben added: "The ability to offer better connectivity, whether for operational tools or personal communication, is a meaningful improvement in the working and living conditions of our colleagues at sea."
While many vessels are moving to LEO systems, some will continue to operate with traditional TMS internet services, depending on owner preferences and regional regulatory considerations.
Regardless of the system in place, NMM will continue to provide free internet to all its crews and remains committed to delivering the best possible connectivity experience.
ENDS